How Can we Help?

Customer Service


Which payment methods do you accept?

I've been over charged/under charged


When will I receive my order?

Delivery Costs

What happens if I'm not home when my delivery arrives?

Where is my order/My Order has not arrived


My Item arrived Damaged

My order is incorrect

What happens if I want to make a return?

Who pays the shipping fees for returns?


What information do we collect?

What do we use your information for?

How do we protect your information?

Do we use cookies?

Do we disclose any information to outside parties?

Contact Us

How do I Contact Tidy Hydro?

Price Match Promise

Didn’t find what you were looking for? Contact us. Contact